Legal, Privacy & Terms
Welcome to KIND Pilates & Yoga. This page outlines how we handle your data and the rules of our studio. By using our website or booking a class, you agree to these terms.
Privacy Policy
1. Who We Are
KIND Studio Ashby Ltd (“we”, “us”, “our”) is the data controller for your personal information. Studio Address: 2nd Floor, Ashby House, 17 Bath Street, Ashby de la Zouch, LE65 2FH. Contact Email: aggie.kurnicka@gmail.com
2. Information We Collect
We collect information to provide you with a safe and personalised fitness experience:
Personal Details: Name, email, phone number, address and date of birth.
Health Data: Information regarding injuries, medical conditions, or pregnancy. This is "Special Category Data" and is processed with your explicit consent to ensure your safety during exercise.
Payment Data: Handled securely by our third-party processor, Stripe, via the Arketa platform. We do not store your full credit card details on our servers.
Technical Data: IP address and cookies to help our website function and analyse traffic.
3. How We Use Your Data
We use your data to:
- Send marketing updates (only if you have opted in).
- Manage your bookings and account via the Arketa platform.
- Communicate class changes or studio news.
- Ensure our instructors can tailor exercises to your physical needs.
4. Third-Party Sharing
We never sell your data. We share it only with essential service providers:
Arketa: Our booking and management platform.
Stripe: Our secure payment gateway.
Instagram/Meta: If you interact with our social feeds embedded on the site.
Email/Marketing: Only if you have explicitly opted in to receive our newsletters.
5. Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You may also withdraw your consent for marketing at any time. To exercise these rights, please email us at aggie.kurnicka@gmail.com.
Last Updated: 08.01.2026
Terms & Conditions (Studio Rules)
1. Booking & Cancellation Policy
To ensure all members of our community have a chance to practice, we have the following rules:
- 24-Hour Notice: Classes must be cancelled at least 24 hours before the start time to receive a class credit.
- Late Cancellations: Cancellations made within the 24-hour window, or "no-shows," will result in the loss of that class credit, and no refunds can be issued.
- Waitlists: If a spot opens up, you will be notified via email/text.
2. Memberships & Passes
Introductory Offers: Valid for new clients only.
Monthly Memberships: These are recurring monthly payments. To cancel, please provide 14 days' notice via email.
Refunds: All purchases are final, non-refundable, and non-transferable.
3. Liability & Safety
- By participating in classes, you confirm you are physically fit to do so.
- You agree to follow the instructor’s guidance and notify them of any physical changes (such as injury or pregnancy) before class begins.
- KIND Studio Ashby Ltd is not responsible for personal property left in the studio.
4. General Terms
KIND Studio Ashby Ltd reserves the right to amend these terms and conditions, or alter class schedules, at any time. Members will be notified of any significant changes in advance.
Membership is subject to adherence to all studio rules and etiquette.
Last Updated: 08.01.2026